Collection and Use of Information
Iren Diamonds & Co. may collect information sent to us by your computer, mobile phone, or any other access device whether you are a registered user or a guest. The information sent to Iren Diamonds & Co. includes data on the pages accessed, your computer IP address, device identifiers, the type of operating system used, your location, mobile network information, standard web log data, and more. In addition, Iren Diamonds & Co. also collects information about your transactions, such as your previous purchases, billing address, shipping address, and your credit card information. We highly recommend you save the username and password provided to the email address inserted from Iren Diamonds & Co. in order to access your account and/or shipment details of any ordered products.
Contact information, such as your name, gender, occupation, birthday, marital status, anniversary, address, phone, email, and other similar pieces of information may be collected but will not be shared with a third party. All information is used solely for administrative purposes and the promotion of Iren Diamonds & Co. The company will not sell, share, or rent any of this information to any other organization or individual.
User Registration - Orders and Auctions
Iren Diamonds & Co. requests information from users on order forms. This may include contact information such as customers' names and shipping addresses, and financial information, such as credit card numbers, expiration dates, etc. This information is used solely for billing purposes, to fill customer orders, and to contact users if the company has trouble processing an order.
We use IP addresses to analyze trends, administer the web site, track users' movements, and gather broad demographic information for aggregated use. IP addresses are not linked to personally identifiable information.
Sharing Information: Iren Diamonds & Co. will share aggregated demographic information with partners and advertisers. This information is not linked to any personal information that can identify any individual person.
Iren Diamonds & Co. uses an external shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any other purpose.
Iren Diamonds & Co. partners with other parties to provide specific services. When users sign up for these services, we share names, or other contact information that is necessary for the third-party to provide these services. The third-party is not allowed to use personally identifiable information except for the purpose of providing these services.
Surveys and Contests
From time to time, our site requests information from users via surveys and contests. Participation in these surveys or contests is completely voluntary. Compliance by users indicates that they are willing to provide the information requested. This may include contact information (such as names and shipping addresses), and demographic information (such as zip codes, ages, etc.). Contact information will be used to notify winners and to award prizes. Survey information will be used to monitor and facilitate customer use of the web site and improve customer satisfaction with the web site.
Tell A Friend
If users decide to participate in Iren Diamonds & Co.'s referral service by providing contact information of friends who may be interested in the www.irendiamonds.com web site, the company asks them to provide their friends' names and e-mail addresses. Iren Diamonds & Co. will automatically send these friends a one-time e-mail inviting them to visit the web site. Iren Diamonds & Co. stores this information for the sole purpose of sending this one-time e-mail. Those receiving emails may contact Iren Diamonds & Co. at: firstname.lastname@example.org to request that their contact information be removed from Iren Diamonds & Co.'s database, which the company promptly does.
The www.irendiamonds.com web site takes every precaution to protect user information. When users submit sensitive information via the web site, it is protected both online and offline.
When a registration/order form asks users to enter sensitive information (such as credit card numbers and/or social security numbers), that information is encrypted and protected using SSL 128 encryption. All of the web site's secure pages, including the order forms, are indicated by the closed lock icon that appears on the bottom of the page in web browsers such as Netscape Navigator and Microsoft Internet Explorer.
As well as using SSL encryption to protect sensitive information online, Iren Diamonds & Co. also does everything possible to protect user information offline. Access to all personally identifiable information about customers is kept in company offices, and only those employees who need this information to perform specific jobs, including billing or customer service representatives, are granted access to it. These employees must use password-protected screensavers when they leave their desk. When they return, they must re-enter their password to re-gain access to any restricted information.
Furthermore, all Iren Diamonds & Co. employees are kept informed of company security and privacy practices with regular updates and retraining every quarter, and whenever any new policies are introduced.
Finally, the servers which the company uses to store personally identifiable information are kept in a secure environment. Customers who have any questions about security on the www.irendiamonds.com web site, can contact us by e-mail at: email@example.com.
Correcting and Updating Personal Information
If there are changes to a user's personally identifiable information (for example, address or zip code), or if a user no longer desires Iren Diamonds & Co.'s service, the company will provide a way of correcting, updating or removing that user's personal information from our database. This can usually be done at the member information page or by e-mailing Customer Support.